In coordination with the Consumer Protection Department in the Ministry of Economy and in line with its commitment to conduct an on-going review of all products in UAE and provide the consumer with the required protection.
“Al Rostamani Trading Co LLC ” the official Dealer of Suzuki vehicles in United Arab Emirates, announce the launch of a Recall campaign for a number of Suzuki Jimny, 2019 model, manufactured in Japan.
In the affected vehicles,The fuel feeding impeller in the fuel pump, may be swollen and deformed in fuel. The impeller may interfere with the fuel pump housing, resulting in the fuel pump malfunction. In the worst case, it could cause the engine stalling while driving.
It is expected that this recall campaign will include 329 vehicles in United Arab Emirates.
In the interest of delivering the highest standards of Suzuki quality and customer care, Al Rostamani Trading Co LLC will begin contacting the owners of affected vehicles to inform them about this recall and request them to bring in their vehicles, as soon as the necessary parts are available at the end of Q3 2024.
The recall action to replace fuel pump t in the affected vehicles will be done free of charge. Every effort will be made to minimize any inconvenience caused during the short time required for the work to be carried out.
For further clarification, customers are requested to contact the Al Rostamani Trading Co. LLC Customer Care Centre on 04 2351225, Ext 2172 ,Whatsapp 0567413615 from 8 : 00 am – 5 : 00 pm (Saturday – Friday) .Sunday Closed.
Email: ARTC-Suzuki@alrostamanigroup.ae
We regret any inconvenience this may cause and thank our customers for their patience and understanding.